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Earn The Badge Of IIBA CBAP Certification Exam On The First Attempt

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CBAP Exam topics

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Strategy analysis 15%
Requirements analysis and design definition 30%
Requirements life cycle management 15%
Elicitation and collaboration 12%
Solution evaluation 14%

The CBAP certification is a highly respected designation that demonstrates a professional's commitment to excellence in business analysis. Cetified business analysis professional (CBAP) appliaction certification process is rigorous and requires significant experience and knowledge in the field. However, for those who are able to meet the requirements and pass the exam, the CBAP Certification can open up new career opportunities and help them stand out in a competitive job market.

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IIBA Cetified business analysis professional (CBAP) appliaction Sample Questions (Q491-Q496):

NEW QUESTION # 491
You are the business analyst for the NHQ Organization. Management has asked that you examine the workflow and internal processes for order fulfillment. Specifically, they'd like you to complete an in-depth analysis and documentation of the business problems and opportunities that may be exist for the organization.
What business analysis knowledge area does this activity map to?

A. Enterprise analysis
B. Solution assessment and validation
C. Requirements management and communication
D. Requirements elicitation

Answer: A

Explanation:
Explanation
Enterprise analysis is the business analysis knowledge area that involves defining the business need, assessing the capability gaps, determining the solution approach, defining the solution scope, and building the business case. In this scenario, the activity of examining the workflow and internal processes for order fulfillment and identifying the business problems and opportunities is part of the enterprise analysis. The purpose of this activity is to understand the current state of the organization and its environment, and to propose a solution that can address the business need and deliver value to the stakeholders. References:
BABOK Guide, p. 16-17
CBAP / CCBA Certified Business Analysis Study Guide, p. 83-84
Certified Business Analysis Professional (CBAP) | Coursera, Course 1, Week 4, Video: "Enterprise Analysis"

NEW QUESTION # 492
Henry is the business analyst for his organization. Management has created a pre-determined budget of
$450,000 for his solution. Henry has identified the project requirements but now wants to prioritize them based on timeboxing and budgeting. Henry examines the cost of the requirements and begins removing the requirements from the allowed list in order to meet the $450,000 budget.
What timeboxing or budgeting approach is Henry using?

A. All out
B. Selective
C. All in
D. Parametric

Answer: C

NEW QUESTION # 493
Jane is the business analyst for her organization and she is completing passive observation to identify improvement opportunities in the workflow. She notices that some of the employees perform certain customer- facing activities in a different format than the other workers.
Is this a problem that can be addressed as part of an improvement opportunity?

A. It is not a problem unless there is a drop in sales so it should be left alone.
B. It can be a problem as customers could become confused or frustrated because of the different approaches to the work.
C. It can be a problem as the enterprise environmental factors always call for consistency in all processes.
D. It is not a problem unless the customer complains. If Jane has not noticed the customers complaining then the process should be left along.

Answer: B

Explanation:
Explanation
Customer-facing activities are those that directly involve or affect the customers, such as sales, service, support, or marketing. These activities should be consistent across the organization, as consistency is a key factor for customer satisfaction and loyalty12. Customers expect to have the same level of service and quality every time they interact with a business, regardless of the channel, location, or employee. If some employees perform customer-facing activities in a different format than the others, it can create confusion, frustration, or distrust among the customers, and potentially damage the business reputation and revenue34. Therefore, this is a problem that can be addressed as part of an improvement opportunity. Jane, as a business analyst, can use passive observation to identify the variations in the customer-facing activities, and then analyze the root causes, impacts, and possible solutions. She can also use other techniques, such as interviews, surveys, or focus groups, to gather feedback from the customers and the employees, and understand their needs and expectations. She can then propose recommendations tostandardize the customer-facing activities, and ensure that they align with the business goals, values, and policies5. References:
The three Cs of customer satisfaction: Consistency, consistency, consistency | McKinsey How to create consistency in customer service | Zapier How To Improve Customer Focus Using 8 Key Strategies Consistent Communication: A Must-Have For Your Customer Service Team - Forbes Important Client-Facing Skills: Definition and Examples

NEW QUESTION # 494
A new project has to implement a cyber security release in China, Italy, Germany, the United States, and Canada. The project is a $5 million initiative and must 'go live' in production in all countries on the same day and time to be effective.
Which of the approaches mentioned is suitable for this project based on the size and complexity?

A. A waterfall and dynamic approach
B. An agile and iterative approach
C. A kanban and predictive approach
D. A proven and tailored analysis approach

Answer: D

Explanation:
A proven and tailored analysis approach is suitable for this project because it allows the business analyst to adapt to the specific needs and context of the project, while leveraging the best practices and standards of the profession. A proven and tailored analysis approach can also accommodate the different cultures, languages, regulations, and time zones of the countries involved in the project. A proven and tailored analysis approach is based on the following principles1:
* Business analysis is performed in alignment with the organization's strategy and objectives
* Business analysis is driven by stakeholder needs and values
* Business analysis is collaborative and iterative
* Business analysis is adaptive and responsive to change
* Business analysis is supported by effective communication and documentation
* Business analysis is guided by ethical and professional conduct
References:
* 1: CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 1: Introduction to Business Analysis, page 82
* 2: CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition
Reference: https://apps.dtic.mil/sti/pdfs/AD1061594.pdf

NEW QUESTION # 495
You are the business analyst for your organization and are in the process of creating the solution approach for a technology problem.
Which one of the following definitions best describes the solution approach?

A. Decomposes the project scope into smaller deliverables; each deliverable is subdivided repeatedly until the deliverable cannot or should not be broken down any further.
B. Defines the general approach that will be taken to create or acquire new capabilities required to meet the business need.
C. It is the documentation and control of changes to the product scope as approved by the project stakeholders.
D. It is an uncertain event or condition that may have a positive or negative impact on the abilities of the chartered project.

Answer: B

NEW QUESTION # 496
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